Frequently asked questions

A selection gallery is for picking favorites. You upload web-optimized previews, the client browses them, marks the ones they want, and submits a list. You can apply a watermark and cap how many images they can pick. A delivery gallery is for handing over the finals. You upload full-resolution JPGs and the client downloads them. No watermarks, no picking — just the finished photos. Typical flow: send a selection gallery after the shoot, then create a delivery gallery for the picked images once you've finished editing.

Clients open galleries with a private link — no account, no password, no app to install. You send the link by email (through Daguerre or your own inbox), they click, and the gallery opens in their browser. Selection galleries ask for the client's email the first time they pick favorites, so their list is tied to a name when it comes back to you. Delivery galleries open straight to the photos.

Yes. Each selection gallery has a max-picks setting. Set it to the number you agreed on — say 30 — and the client can't submit more than that. They can swap picks freely up to the cap before submitting. Leave it blank if you'd rather let the client choose freely and discuss numbers afterwards.

JPGs and PNGs. Daguerre generates web previews on upload (with watermark applied if it's a selection gallery) and keeps the full-resolution file for delivery downloads. There's no per-photo size limit, but each plan has a total storage cap visible in Settings → Billing. Monthly bandwidth is governed by a fair-use threshold — see our Fair Use policy for the per-tier numbers.

They can grab single photos by clicking each one, or download the whole gallery as a ZIP from the gallery toolbar. The ZIP comes in two sizes: full resolution — the original files you uploaded, no watermark, no recompression — or a lighter web size built from 2048px previews, handy for quick sharing online. The per-gallery download limit you set only counts full-resolution ZIP downloads; web-size downloads don't count toward it.

A watermark is a transparent PNG (your logo or mark) that Daguerre overlays on the previews shown in a selection gallery. It's there to discourage screenshots being used as final images. You upload watermarks once in Settings → Watermarks. They live in a reusable library, so the same mark can be attached to many galleries. Position and opacity are set per gallery, so the same watermark can sit bottom-right at 40% on one job and centered at 20% on another. Delivery galleries are never watermarked — those files are the finals.

Settings → Watermarks. Upload your transparent PNGs there — full logo, monogram, whatever you use — and they sit in a library you can pick from when creating a selection gallery. Position, opacity, and tiling are per gallery, so the same watermark can be tweaked to suit each shoot without re-uploading.

A slideshow is a music-backed sequence of selected photos you can share with a client as a teaser — a handful of your favorites, set to a track, looped in the browser. It lives at its own share link and works as a quick "here's a taste" before the full gallery lands.

A slot is open availability on your calendar. It's a time window you've marked as bookable so clients can request it from your public booking page. No client is attached yet. A booking is a confirmed appointment with a specific client. It can come from a client requesting one of your slots, from you accepting a public booking request, or from you creating one directly on the calendar. Think of slots as "I'm free here" and bookings as "this person is coming in at this time."

A package is a session offering — a name, a price, and what's included (e.g. "Half-day editorial, 20 retouched frames"). You define them once in Settings, then attach them to bookings or expose them on your public booking page so clients can pick one when requesting a session. Packages are the bridge between "what you sell" and "what you book."

Every studio gets a public page at daguerre.app/@yourhandle (set the handle in Settings → Studio). It lists your studio, the packages you've published, and any open slots clients can request. Share that one link in your bio, your invoices, your email signature — clients can browse and request a session without needing an account.

Yes. Every public surface — booking page, slot requests, gallery selection, contract signing, invoice view — is built for the phone first. Most of your clients will never see your studio on a desktop. You can run the admin side from a phone too, though uploads, selection review, and invoicing are easier on a bigger screen.

Create a slot and mark it busy. It'll show on your calendar but won't appear as bookable on your public page. Use it for vacations, personal appointments, or days you don't want shoots. You can also set recurring working hours in Settings → Calendar — anything outside those hours is invisible to clients regardless of slots.

Daguerre stores every booking, slot, and reminder in UTC and displays them in your studio's timezone (Settings → Studio). For clients booking through your public page, times are shown in their device's timezone with the offset clearly labeled, so a Berlin client requesting a Rome shoot sees both — no surprises on the day.

Three places: you add them by hand (Contacts → New), they're created automatically when someone requests a booking through your public page, or they appear when a client opens one of your shared galleries. Either way, every email a client gives you ends up filed under one contact, with their bookings, galleries, contracts, and invoices alongside.

You draft the contract in Daguerre, send it via email or share the link, and the client opens it in their browser. They type their name, click sign, and the agreement is recorded with a timestamp and the signer's IP address. Both sides get a copy. The signed PDF is filed against the booking and stays in your archive even if the template is later edited.

Yes. You write a base contract once in settings, then duplicate and tweak per booking — change the price, the deliverables, the deadline, add a clause for this client. Anything inside double braces (client name, session date, price) is filled in automatically from the booking when you send.

A deposit is what the client pays upfront to lock in the date — usually a fixed amount or percentage of the total. A balance is what's left when the work is delivered. A full invoice is the whole amount in one go, no split. Daguerre tracks the three separately so a booking's totals still tally even when you've split the payment across two invoices.

A booking moves through four states for payment: unbilled (no invoice yet), invoiced (sent, not paid), partially paid (some money in), and paid (full amount received). Status updates when you mark a payment received — Daguerre doesn't take payments itself, it tracks them.

You set your default VAT rate (or zero rate, or a reverse-charge note) in Settings → Invoicing. Every invoice carries that rate by default, and you can override per invoice for cross-border work or VAT-exempt clients. Invoice numbering is sequential per year and never reused — required for tax compliance in most jurisdictions.

Your mail handle is the address that emails from Daguerre come from — e.g. yourstudio@daguerre.app. When you send a gallery invite, an invoice, or an automated reminder, that's the From address; replies route back to your real inbox. Set it once in Settings → Studio. Letters, numbers, and dots are allowed.

Managed mail is a one-off message you write and send now — to one client or a mailing list. Use it for messages that need your attention. Automation runs in the background on rules you set up once — "send a reminder 48 hours before the shoot," "follow up if the selection gallery isn't picked after a week." Set it, forget it, and it fires for every booking that matches.

A mailing list is a group of contacts you can write to together — say everyone who booked an editorial last year. Contacts join a list by opting in (a checkbox on your booking form, or you add them with their permission). Every campaign email carries an unsubscribe link. Unsubscribes are honored across the whole studio, not just the list they opted out of.

No. Studio-wide quiet hours are on by default — typically 21:00–08:00 in your timezone. Anything an automation tries to send during quiet hours is queued and released the next morning. Manual mail isn't affected by quiet hours — if you send something at midnight, it goes at midnight.

English, Italian, Slovenian, and Croatian. The whole app — every page, every email template, every public booking link — is translated and stays in sync across languages. Your locale is set per studio (Settings → Studio); clients see the language you chose, or pick one themselves from any public page.

Each plan has limits on gallery storage, contacts, packages, contracts, invoices, and monthly emails. Settings → Billing shows your current usage against the cap. Monthly bandwidth is a fair-use threshold rather than a visible meter — details in the Fair Use policy. You won't be cut off mid-shoot; if you cross a limit, you'll see a warning and have time to either tidy up or upgrade.

Every piece of work — bookings, galleries, contracts, invoices, contacts, templates, automations, watermarks — is wiped from the studio, and anything you uploaded is removed from storage. Your account itself stays so you can keep signing in and start fresh if you want. To remove the account entirely, use "Delete account" right below it — that wipes everything and your login. See the /legal/your-data page for the full list of what's stored and what gets removed.

Yes. Settings → Export your data gives you a single JSON file with every row Daguerre stores about you — contacts, bookings, galleries, contracts, invoices, email history, the lot. Photos themselves are referenced by URL; use a gallery's zip download to grab the actual files. No support ticket, no waiting. The full data promise lives at /legal/your-data.

No. Daguerre does not send your photos or your clients' photos to any AI, machine-learning, image-tagging, captioning, or face-detection service. They sit on your studio's storage and are only read when you or your clients open a gallery. We also don't use your studio's data to train models, and we don't sell or share it with advertisers. The /legal/your-data page lists exactly what we do and don't do.

Your studio stays accessible until the end of the current billing period. After that you're moved to a read-only state — you can sign in, view, and export, but you can't add new bookings or send new emails until you resubscribe. Nothing is deleted automatically. Your work stays put until you ask us to remove it.